5

I'm a somewhat skilled auto mechanic here in Yakima. I took one of my personal vehicles to Yakima Automotive because I couldn't figure out what was wrong with it. I had replaced and repaired everything I could think of that it might be. There was some problems with the final bill, but in the end Yakima Automotive made it right, and took very good care of me. They went above and beyond in the department of customer satisfaction, my hat is off to the team at Yakima Automotive. I would and will recommend them not only to the public but also to my personal customers .

5

Honest and fair business. I would use them again.

5

Good service.

5

I have a '97 Suburban. Driving an older car is economical, but can be stressful if you don't know when or what might be ready to give. Yakima Automotive definitely alleviates that stress. My recent oil change was just $50.95. Maybe an oil change is less at the various oil change drive-ins around town, but you get what you pay for. Yakima Automotive changed the oil/filter and provided a detailed vehicle inspection report along with quotes for needed and/or soon to be needed work. They found metal shavings on my drain plug and actually took photos to show me. Great customer service. Good, honest pricing. Excellent work. It doesn't get any better than that! Thanks!

5

They may not be the least expensive repair shop, but they won't do you wrong. They tell it like it is and warrantees all parts they sell. Have a question about your vehicle? Just want info about how to fix it? Give them a call. They are glad to give you the information you need.

4

Fixed my air conditioner, kept their original estimate. Offer free drop off and pick up.

5

This is the first review I have given. Besides being all around nice people, you can tell that they care very much about their work and the well being of their customers. At no point did I feel like just another faceless being with a wallet. Instead, they made sure I knew what was going on, they listened to my thoughts and concerns, communicated the reasons behind any delays, were genuinely interested in the work they were doing and truly desired to get things done right. They're prices were more than reasonable and I highly recommend them to any person who will has any car care needs. In short, they do a great job and are great people.

Thank you for taking the time to review our business. We work hard to make sure our customers are happy, and we are glad to hear that we have exceeded your expectations.

- Yakima Automotive, Inc.
5

Service was excellent, they were concise and kept me informed of every detail they had to do. Finished the job in record time with less cost then expected. Will continue to use their service for all my automotive needs. Thanks to all the staff.

5

Jeremiah at Yakima Automotive was extremely thorough and gave estimates and explained everything to me. They checked in with me when something came up and completed the job as promised and the price was very competitive compared to others in the area. I would highly recommend Yakima Automotive to anyone!

5

I have had our car in several times for routine service, and always happy with outcome, friendly staff, and they make sure all is coordinated time wise so I am able to continue my work day with minimal disruption, knowledgeable staff that makes sure we know what is happening with the vehicle.

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