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Dealerships tend to charge a higher rate than a local auto repair shop. Dealerships employ mechanics that are manufacturer-trained which often times warrants a higher mechanic rate. Local independent car mechanics that are trained and certified by National Institute of Automotive Service Excellence, or ASE, are equally qualified to perform specialized repairs specific to certain makes and models.
Often times, dealerships aren't located in your neighborhood, but rather out of the way of your daily travel routine. Local auto service shops deliberately position themselves in your neighborhood to provide the added value of a convenient location to their overall customer service position.
Word of mouth is the best form of advertising. Local car repair shops rely heavily on customer satisfaction ratings where dealerships perform to meet corporate standards more so than the approval of the customer.
Neighborhood auto repair shops take pride in their long-standing relationships with their customers. This personal touch often times reaps benefits for the customer through discounts, added attention to detail, first-hand knowledge of car's history, etc. Typically, the layout of the customer service shops at dealerships diminishes the ability for the customer to speak one-on-one with the mechanic but rather you can only interface with a service manager.
When you get your vehicle serviced or repaired at Yakima Automotive, you are covered by the Certified Auto Repair Center warranty!
Honored at more than 35,000 repair centers nationwide, the Certified Auto Repair Worry-Free Nationwide Warranty covers you - no matter where you travel in the U.S.
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